Please note this course is held at our Accrington Campus only.
As an Auto-care Technician Apprentice you will learn how to carry out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. As an Auto-care Technician you will require a unique combination of technical, retail and customer service skills and you will use a range of tools, measuring and diagnostic equipment to identify and repair simple system faults.
You will have to demonstrate expertise not only in the technical elements of your role and have a good grasp of the practical and theoretical aspects of the vehicle systems you service, but you will also develop your telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills.
Course Overview