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Level 2 Certificate in Principles of Business Administration (EQUAL)

Marketing Title
Level 2
Part-Time
BEYL2002 (2026/2027A)
07/09/2026
Format
18/12/2026
Format
Online Provision
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Course Information

Course Information
This course is designed for learners seeking the skills and knowledge needed to work in the world of business. It will provide learners with the underpinning knowledge that is required by employees to work in a range of different environments in a business administration role.

The course will cover a wide range of subject areas to give you a great insight into the business sector. This will enable you to learn new skills or upskill your current skills and qualities.

You will develop essential knowledge of how to carry out administrative tasks such as how to manage

information and supporting events as well as know how to apply their knowledge in a variety of industries and job roles.

There are currently around 18,500 jobs in the North West related to business administration with the average salary ranging from £13.39 to £15.50 per hour. Average salary within this sector can be up £25K per year.
Providing administrative services

An exploration of administrative support, equipment and ICT packages for administrative tasks and the impact of customer service upon businesses.

Principles of business document production and information management

Examining the role of different business documents, the purpose of quality control upon corporate identity and reviewing relevant legislation for retrieval, storage and distribution.

Communication in a business environment

Exploring methods of communication, the role of teamwork and the benefits upon a business.

Employer organisations

Identifying internal and external factors that influence a business, different organisational structures and the features of legal structures that exist within an organisation.  

Understand how to develop working relationships with colleagues

Researching the role of conflict management techniques, the importance of buddy systems within organisations and the purpose of feedback upon professional development.

Know how to publish, integrate and share using social media

Identifying the benefits and risks of the use of social media platforms for businesses, governments and social groups, highlighting threats to user safety and how to minimise risks to security and privacy.  

Principles of digital marketing

The use of targeted digital marketing within a whole marketing strategy, explaining the purpose of functions such as SEO and CRM and its advantages for a business.
Through our online learning resources by accessing our Virtual Learning Environments. You will have weekly lessons online with our specialist teacher through our Teams site. Here you will have the chance to learn from the online material, from your teacher as well as your peers.
You will complete an initial assessment via email and a discussion with your allocated personal tutor.

This will enable your tutor to plan your learning programme. It is ideal that you have a good level of English and maths due to the level of the course and the course work involved.

You should be able to:

have access to a computer or tablet with an internet connection

write in complete sentences using capital letters, full stops and question marks

plan and write in short paragraphs

identify main points and ideas in a text

follow verbal and written instructions/including numerical information
Your tutor will be in regular contact offering feedback and support. You will able to log onto the virtual learning environment and check your own progress as well as your tutor feedback. You tutor will provide both written and verbal feedback on a regular basis.
You will be completing a number of units of which will be submitted online.

You will need to have access to a computer and wi-fi. You will be taught online via Teams so will need to ensure your computer or device has access to a microphone and a webcam.
Administrative Assistant
Office Administrator
Business Administrator
Receptionist
Secretary
Office Junior
Data Entry Clerk
Records Assistant
Customer Service Assistant
Customer Service Adviser
Call Centre Adviser
Sales Administrator
HR Administrator
HR Assistant
Finance Administrator
Education Administrator
Local Government Administrative Assistant
After completing this course you may be interested undertaking other courses such as –

Level 2 Equality and Diversity

Level 2 in Customer Service

Level 2 in Information and Guidance

Level 2 in Mentoring
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Course Fees (evidence may be required) Fee
Eco Inact - health, disability, caring
£0.00
Eco inactive - Skills, emp, progression
£0.00
I am aged 19-23 (on the 31st August) and do not already have a level 2 qualification
£0.00
I am aged 19-24 (on the 31st August) and have a EHCP
£0.00
I am aged under 19 (on the 31st August)
£0.00
I am currently under formal redundancy consultation
£0.00
I am employed and have earnings of less than £26,800 per year (inc any benefit payments)
£0.00
I am unemployed and in receipt of Employment Support Allowance
£0.00
I am unemployed and in receipt of Job Seekers Allowance
£0.00
I am unemployed and in receipt of Universal Credit with a take home pay less than £952 (or £1534 for a joint claim) per month
£0.00
I am unemployed, not in receipt of any benefit and am seeking employment in relation to this course that i am enrolling onto.
£0.00
Standard Course Fee
£0.00